How To Reset Xfinity Remote

Charles Nelson
By Charles Nelson 11 Min Read
11 Min Read
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Hey there! Have you ever faced a situation where your Xfinity remote just doesn’t seem to listen to you? Whether it’s refusing to change channels or just acting up, I’ve got your back. In this handy guide, I’m going to walk you through some super easy steps to reset any Xfinity remote and get it back to working like it’s brand new.

Let’s break it down simply:

Dealing with an Xfinity remote that’s being a bit stubborn? Don’t worry, it happens! Sometimes, the solution can be as simple as swapping out the batteries. Other times, all it needs is a quick resync to get back on track. But, if these quick fixes don’t do the trick, don’t fret! I’ll show you how to perform a factory reset using a simple three-digit code. This method is pretty straightforward and will restore your remote to its original settings, just like magic. Ready to get started? Let’s dive in!

Why Did My Xfinity Remote Stop Working?

Ever wondered, “Why did my Xfinity remote suddenly stop working?” Well, let’s unravel this mystery together! There are a bunch of reasons why your remote might be giving you a hard time. It’s like when your favorite toy suddenly stops working – pretty annoying, right?

Here’s the scoop:

  1. Hardware Hiccups: Your remote might have faced some tough times. Maybe it got dropped one too many times, or perhaps a button like the power or home button decided to take a little nap and isn’t responding. Or, in some cases, your remote might just decide to take an unexpected break and stop working altogether.
  2. New TV Blues: Whether you’ve got a shiny new TV or an old faithful, sometimes they just don’t want to play nice with your remote.

But hold up! Before you jump into a factory reset, let’s try some simpler fixes:

  • Battery Check: Like a superhero needs a good breakfast to start the day, your remote needs fresh batteries. Swap out those old ones and see if that wakes it up.
  • Resync to the Rescue: Think of this like a secret handshake between your remote and your TV or cable box. Resyncing might just be the trick you need.

If you’ve tried all that and you’re still stuck, then it might be time for a factory reset. Think of this like hitting the restart button on your remote. It’ll forget all the settings it knew before, including how it was paired with your TV. After the reset, you’ll need to introduce your remote to your TV again, just like making a new friend.

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Resetting Vs Resynching Xfinity Remotes

Alright, let’s talk about giving your Xfinity remote a fresh start! But first, it’s super important to understand the difference between resetting and resynching your remote. These two might sound like twins, but trust me, they’re more like cousins – related, but totally different.

Resynching: The Friendly Handshake

Think of resynching your remote as a friendly handshake between your remote and your gadgets – like your TV and Xfinity TV box. It’s all about making them buddies so they can work together. You’ll want to resynch if your remote and TV aren’t on speaking terms anymore. It’s like reintroducing two friends who’ve had a little misunderstanding.

How to Resynch:

  1. Press the Setup Button: This is like saying, “Hey, let’s start over.”
  2. Hit the Xfinity Button: This gets the conversation going.
  3. Follow the On-Screen Instructions: Your TV will give you some cues on what to do next.
  4. Enter the Three-Digit Code: This code is like a secret password to get your devices synced up again.

Once you’ve done this, your remote will be ready to control your TV’s volume, change channels, and even adjust picture settings. It’s like teaching your remote some new tricks!

Resetting: The Big Restart

Now, resetting your remote is a whole different ballgame. It’s like hitting the reset button on a video game – you start all over. When you reset your Xfinity remote, it forgets everything it knew before. All the settings, pairings, everything – gone! It’s like getting a brand-new remote straight out of the box.

Why Reset?

  • New TV: Got a new TV? Resetting makes your remote ready to pair up with your new buddy.
  • Persistent Problems: If your remote is still acting up even after changing batteries and resynching, a reset might be the superhero move you need.

The Microphone Feature: A Cool Trick

Did you know your remote can listen to you? If it has a microphone button, just press it and say “Program Remote.” It’s like telling your remote, “Hey, let’s learn something new!” This is a super cool way to pair your remote without all the button pushing.

So, we’ve talked about changing batteries, resynching, and now resetting. Each of these steps has its place in making sure your remote is the best sidekick for your TV adventures. Ready to learn how to do the big reset? Let’s get to it!

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Factory Reset: The Last Resort Fix

Remember this golden rule: a factory reset is like the superhero of solutions for your Xfinity remote – use it when everything else fails. If your remote’s being a bit moody and not responding, start by checking its batteries. A quick hint: if you press a button and the LED lights stay dark, those batteries might just be the culprit.

But, if you’ve popped in fresh batteries and your remote still gives you the silent treatment, then it’s time for that factory reset. Just make sure your remote can ‘see’ your TV – they need a clear line of sight to communicate.

How to Reset an Xfinity Remote with a Setup Button (XR11, XR2, XR5)

Got an Xfinity remote with a Setup button? Here’s your step-by-step guide to a fresh start:

  1. Locate the Setup Button: It’s like the secret key to resetting your remote.
  2. Hold It Down: Press and hold the Setup button for about 3 seconds.
  3. Watch the Magic Light: The LED will switch from red to green. That’s your cue to let go of the Setup button.
  4. Enter the Secret Code: Punch in 9-8-1 on your remote.
  5. Look for the Green Blink: Two green blinks mean you’ve hit the reset jackpot!

How to Reset an Xfinity Remote without a Setup Button (XR15)

If you’re team XR15 (the one without a Setup button), here’s what you need to do:

  1. Press A and D: Hold these two buttons together for 5 seconds.
  2. Wait for the Color Change: Release them when the LED goes from red to green.
  3. The Magic Numbers: Enter 9-8-1 on the keypad.
  4. All Set!: Your remote is now reset and ready for new settings.

And hey, if you’re a visual learner, there’s a super helpful video on YouTube by the folks at Cable Gods that walks you through the XR15 reset. It’s like having a tech guru right in your living room!


And there you have it! You’re now a pro at resetting your Xfinity remote. But remember, resetting isn’t a magic wand for all remote issues. It’s more like a last resort, a “break glass in case of emergency” kind of thing. Why? Because it wipes out all your settings and configurations. It’s like starting from scratch, which means you’ll have to set up everything again after the reset.

Before you dive into a factory reset, make sure you’ve tried all the other tricks – like changing batteries, resynching, and making sure there’s nothing blocking your remote’s line of sight to the TV. Think of a reset as the final boss in a video game; you only face it when you’ve tried everything else.

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But if you do go down the reset path and emerge victorious, I’m curious: was this your first time doing a factory reset? Did this guide make your remote reset journey a bit smoother? I’d love to hear your story and whether this article was your trusty guide in this adventure!

Drop a comment below and share your experience. It’s like leaving a trail of breadcrumbs for others who might be facing the same remote woes.

And hey, if you followed all the steps but your remote is still giving you the cold shoulder, it might be time to ring up Xfinity customer service. Sometimes, the problem might be beyond a simple reset – like a need for a hardware repair or a firmware update. Think of them as the experts who can give your remote the extra TLC it might need.

Thanks for sticking with me through this guide! Whether you’re back to channel surfing with ease or still figuring things out, remember, every tech challenge is just a learning opportunity in disguise. Happy troubleshooting!

Frequently Asked Questions

How do I reset my Xfinity remote?

To reset your Xfinity remote, follow these steps: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes to red. Then, enter 981 on the remote.

Will resetting my Xfinity remote erase my settings?

No, resetting your Xfinity remote will not erase your saved settings like volume controls or power settings.

What should I do if my Xfinity remote is not working after the reset?

If your Xfinity remote is not working after the reset, try replacing the batteries or contact Xfinity customer support for further assistance.

Can I reset my Xfinity remote without the button on the back?

No, you cannot reset your Xfinity remote without the button on the back.

How often should I reset my Xfinity remote?

You only need to reset your Xfinity remote when you experience issues with it like unresponsiveness, uncontrolled channel changes, or when it stops working altogether.

Does resetting my Xfinity remote fix buzzing sound issues?

No, resetting your Xfinity remote does not fix any buzzing sound issues. Other factors like your TV's internal audio settings or issues with your cable box may be the cause of the problem.

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Hello, I'm Charles, a tech blog author passionate about all things tech. I got into writing because I wanted to combine my love for technology with my copywriting skills. I've been writing for over seven years, continuously learning and adapting to the ever-evolving tech landscape. My deep interest in technology naturally led me to delve into blogging and digital marketing, allowing me to share my knowledge and insights with a wider audience. Join me as we explore the exciting world of tech together!
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