How to Fix App Issues on a Samsung Galaxy S7?

Charles Nelson
By Charles Nelson 9 Min Read
9 Min Read
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The Samsung Galaxy S7 is a pretty amazing phone—some people think it’s the best one Samsung has ever made! It’s really fast, can do a lot of cool things, and you might find new fun features even weeks after you start using it. But, just like all phones, sometimes it has little hiccups, like apps stopping or crashing.

When apps on the Galaxy S7 crash, it doesn’t always mean there’s a big problem. Sometimes, the apps just need a little update to fix small glitches. Or sometimes, other things happening on the phone, like other apps not closing the right way, might make an app crash. This kind of thing happens to almost everyone who has a smartphone, not just Galaxy S7 users.

Whether it’s because of an app that’s not made by Samsung or maybe something with the phone itself, there are a few tricks you can try to fix apps that keep stopping on your Galaxy S7. Let’s chat about some ways to fix those pesky crashing apps.

Why Do Apps on the Samsung Galaxy S7 Keep Stopping?

So if you’re wondering why apps on your Galaxy S7 keep crashing or stopping, there are a bunch of reasons why this might be happening. Let’s go over some of them:

1. Software Problems:

Sometimes, the software, or the system that makes the phone run, has some little issues or glitches. This can make the apps stop working properly.

2. Bugs in the App:

A “bug” in an app is like a tiny mistake in the app’s code that makes it act weird. This might cause the app to crash.

3. Not Enough Storage:

If your phone is running out of room because of too many apps, photos, or other files, it can cause apps to crash. It’s like a backpack that’s too full—it can’t hold any more stuff!

4. Shaky Internet Connection:

If your internet connection is not stable or strong, it can cause problems with the apps. It’s like trying to fill a cup with water from a tap—if the water isn’t flowing right, it’s hard to fill the cup.

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5. App’s Server is Down:

Sometimes the problem isn’t with your phone or the app—it’s with the server, which is like a big computer that sends information to the app. If the server is having problems or is down, the app might crash.

Fixing Those Crashing Apps on Your Galaxy S7

Sometimes, apps on your Galaxy S7 might crash and stop working. It can be annoying, but don’t worry, we can try to fix them together!

Make Some Room on Your Phone!

If your phone doesn’t have enough space, it can be hard for apps to work right. Even though many phones, like the Galaxy S7, come with a lot of storage, sometimes it gets all filled up with apps, pictures, and other stuff. If this happens, some of your apps might crash.

Quick Fix:

Look for apps that you haven’t used in a long time and think about whether you really need them. If you don’t, you can remove them to make more space!

 Get Rid of Unused Apps

Sometimes, having too many unused apps can cause problems, not just with one app, but with many others too.

Easy Steps to Remove Apps:

  1. Go to Settings on your phone.
  2. Find and tap on ‘Apps’ or ‘Applications’.
  3. Look for any apps you don’t want anymore and uninstall or disable them.

 Clear Out the Cache

Each app stores some temporary files, called cache, that help it work better. But sometimes, these files can cause problems and make the app crash.

Here’s How to Clear App Cache and Data:

  1. Open the Settings menu on your phone.
  2. Find and tap on ‘Apps’ or ‘Applications’.
  3. Look for the app that keeps crashing and tap on it.
  4. Tap on ‘Storage’.
  5. Then, tap on ‘Clear Cache’ and ‘Clear Data’.

You’ll need to close and reopen the app for these changes to work, and the first time you open it again, it might take a little longer to start up. But clearing the cache can fix many issues, like loading problems and freezing.

After you try these fixes, restart your Galaxy S7 and see if your apps are working better.

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 Keep Your Apps Updated!

Apps get updates all the time to fix problems and add new cool stuff. If your app is old, it might not work as well, and updating it could fix the problem.

How to Update:

  1. Open the “Google Play Store” app on your phone.
  2. Tap the profile icon at the top right.
  3. Go to “Manage apps & devices.”
  4. Look for any apps labeled “Update available” and tap “Update.”

Remember, if you used another app to change any settings, you might need to do that again after the update!

 Try Reinstalling the App

If updating and clearing the cache didn’t help, you could uninstall and then reinstall the app.

Here’s How:

  1. Go to “Google Play Store” and tap your profile icon at the top right.
  2. Go to “Manage apps & device > Installed/ Manage.”
  3. Find the troublesome app, select “Uninstall,” and confirm with “OK.”
  4. Go back to “Google Play Store,” search for the app, and tap “Install.”

Reinstalling will reset the app, so if you changed any settings, you might need to do that again!

 Check the Phone Itself

Sometimes, the problem might be with the phone and not the app.

To Check:

  1. Turn off your S7 and unplug it.
  2. Wait a few minutes, then plug it back in and turn it on.

If the app still crashes, your phone might need to be checked or repaired. It could be a battery problem or something with the charging port.

Send Feedback about the App

  1. Go to “Google Play Store” and tap your profile icon at the top right.
  2. Go to “Manage apps & device > Installed/ Manage.”
  3. Choose the app that’s not working right and select “Send Feedback.”
  4. Tell Google what’s wrong with the app and send your feedback.

Google will look at your feedback and might even email you if they fix the problem! You can also try resetting the app’s data to see if that helps.

Reset Your Phone’s Settings

  1. Go to Settings > General management.
  2. Tap on Reset > Reset settings.
  3. Confirm your Pin or pattern and tap Reset settings again.


It’s a bummer when phones act up, but it happens. Always back up your stuff so you won’t lose anything important. Crashing apps can be a real headache, especially if it’s an app you use a lot! Remember to:

  • Check for updates.
  • Clear the cache.
  • Re-install the app.
  • Use Android’s tools.
  • And check your phone for hardware issues.
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If you’ve tried everything and it’s still not working, sometimes, we just have to deal with a few bugs and glitches. Keep your chin up, and don’t let those tricky apps get you down!

Frequently Asked Questions

1. Why are my apps crashing on my Samsung Galaxy S7?

Apps crashing on your Samsung Galaxy S7 can be caused by several reasons, including device compatibility issues, software bugs, or insufficient storage. To fix app crashes, try clearing app caches, uninstalling and reinstalling the app, or restarting the device.

2. How do I update my Samsung Galaxy S7 apps?

To update your Samsung Galaxy S7 apps, go to the Google Play Store, tap on the three horizontal lines at the top left corner, and select "My apps & games." From there, you can see which apps have updates available, and update them by selecting the "Update" option.

3. Why won't my Samsung Galaxy S7 download apps from Google Play?

If your Samsung Galaxy S7 is not downloading apps from Google Play, it could be due to Wi-Fi connectivity issues, insufficient storage, or outdated software. Try resetting your Wi-Fi connection, clearing app caches, and check if your device software is up-to-date.

4. How do I clear app caches on my Samsung Galaxy S7?

To clear app caches on your Samsung Galaxy S7, go to "Settings," then select "Device Maintenance" and "Storage." From there, select "Cached data" and tap "Clear" to clear all app caches.

5. What should I do if my Samsung Galaxy S7 freezes or becomes unresponsive?

If your Samsung Galaxy S7 freezes or becomes unresponsive, try restarting the device by holding down the "Power" button and selecting "Restart." If this doesn't work, you can try performing a factory reset, but this will erase all your data, so be sure to back up everything beforehand.

6. Why won't my Samsung Galaxy S7 connect to the internet?

If your Samsung Galaxy S7 is not connecting to the internet, it could be due to Wi-Fi connectivity issues, cellular data connection issues, or software bugs. Try resetting your Wi-Fi connection, checking your cellular data settings, and making sure that your device software is up-to-date.

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Hello, I'm Charles, a tech blog author passionate about all things tech. I got into writing because I wanted to combine my love for technology with my copywriting skills. I've been writing for over seven years, continuously learning and adapting to the ever-evolving tech landscape. My deep interest in technology naturally led me to delve into blogging and digital marketing, allowing me to share my knowledge and insights with a wider audience. Join me as we explore the exciting world of tech together!
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